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Our guests talk about the excellent service concept offered by Ela Excellence!

Ela Excellence's priority is to always offer a personalized and wonderful holiday experience to the guests. It is very gratifying to create unforgettable “Ela Moments” here. Get ready to cherish and share the joy of these memories in serene environments. Would you like to join our guests in experiencing Ela Excellence's warm hospitality and accumulating wonderful memories?

Irmgard-Hans
Hello, could you please introduce yourself?

My name is Irmgard, and this is my husband, Hans. I grew up in Germany and live in Switzerland. I am Swiss, and we have been married for almost 35 years. For the past 20 years, we are always in came to Turkey because we love the country and we love the people..

What made you choose our hotel again?

First, we were impressed by the spaciousness of the lobby upon arrival. It is large, open, and has plenty of comfortable seating areas, which immediately made us feel welcome. The second thing that caught our attention was the garden it is truly one of the most beautiful gardens in Belek. It’s clear that a lot of care and attention go into maintaining every corner of it.

Another highlight was the rooms. They were very nice and comfortable, making our stay even more enjoyable. The food was also excellent. However, the most outstanding experience for us was the personalized service. When we arrived, Lila greeted us and said, "I will be your personal assistant for your holiday." At first, we were surprised, but then she explained that she would create a WhatsApp group where we could send any requests and receive immediate responses. She was incredibly friendly, helpful, and kind, which made our stay even more special.

What was your favorite part of our hotel?

One of the most remarkable features for me was the huge, heated Olympic pool. When we spoke with friends staying at other hotels, we sent them pictures from our room—first, the beautiful garden, then the Olympic pool, followed by the sea and the mountains. It was breathtaking! When we told them that the pool was heated, they couldn’t believe it.

We are very happy to be here and hope to return again soon.

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Onur Buldu
Hello,Could you please introduce yourself?

Hello, I’m Onur Buldu, from the earth and I am actor.

What was your reason for choosing our hotel?

A friend of my wife’s highly recommended Ela to us. We also checked the Instagram page and were really impressed by all the activities for children. We have a 2.5 year old daughter, and it can sometimes be hard to keep her entertained on vacation. But here, she had so much fun! We spent the whole day at the Kit Club, also known as Everland.

What was your favorite hotel activity or service, and why?

We loved the pool, but as I mentioned, Everland was an amazing escape for us. The trainers there are excellent; they organize fun games and activities all day long. It’s a place where we could spend the entire day.  And of course we really loved the pool! We also loved the fitness center.

Could you describe our hotel in three words?

Clean, delicious, fun.

Would you like to share anything else?

Yes, a big thank you to Ela for hosting us so well! We’re leaving with so many wonderful memories. We will definitely be back, especially in the summer months. I’m really curious and excited to explore this place even more.

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Nazlı Camgöz
Hello, could you please introduce yourself?

My name is Nazlı Camgöz.

What is the main reason you chose our hotel?

First of all, the staff is incredibly friendly and always smiling, which made a big difference for me, especially since I came here with two children. Their warm and helpful attitude was wonderful.

What was your favorite area of our hotel?

Definitely Everland! It’s one of the largest and most well-organized mini clubs I’ve ever seen. The activities are amazing, and the staff is incredibly professional. It’s so engaging that my children go there in the morning full of excitement, saying, "Today we’re baking cookies!" or "There’s this event and that activity!" Even now, it’s evening, and I still haven’t been able to get them out of Everland—they’re having so much fun!

Could you describe our hotel in 3 words?

Very clean, incredibly caring staff, and absolutely child-friendly. As a parent, cleanliness is a top priority for me, and I was really impressed by how spotless everything was.

Would you recommend our hotel to your friends or family?

Absolutely, especially to my friends with children. I felt so comfortable during my stay, and I’m confident they will feel the same. Staying at Ela Excellence Resort Hotel made me feel truly privileged. Thank you so much for this amazing experience!

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Grégory Mirror
Can you introduce yourself?

I am Grégory Mirer, a private chef and culinary consultant. I have earned Michelin stars for almost 10 years in various restaurants in France. I originally come from the Avignon region, from L'Isle-sur-la-Sorgue, in the heart of the Luberon in the Provence region.

What is the main reason for choosing our hotel?

I am here to introduce Ela Excellence guests to the cuisine of the Mediterranean and Provence with two special dinners full of color, taste and finesse. During my stay here I discovered many wonderful restaurants, especially the Turkish restaurant; full of a variety of flavors, spices and delectable kebabs. We were truly spoiled during our stay.

How would you describe the hotel in three words?

If I had to choose three words to describe Ela Excellence, I would say the beauty of the location, the efficiency of the service, which always gives you a feeling of care and absolute tranquility around you, and of course the splendor of the pools, which are magnificent.

Thank you.

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Riva G.
Why did you choose Ela Excellence Resort Belek?

The main reason we chose Ela Excellence hotel is that it prioritizes hygiene and offers a wide range of options. It provides ideal accommodation for families with children, they can stay comfortably without extra restrictions. The hotel has many pool options, is close to the sea and has a private beach. We were particularly attracted by the structure of the hotel and the amenities. We also did a lot of research about the restaurants. When we put all these factors together, we decided to stay here.

Konaklamanız sırasında en çok kullandığınız otel olanakları nelerdir?

Konaklamamız sırasında en çok kullandığımız otel olanaklarından biri kesinlikle aquaparktı. Nedenini bilmiyorum ama belki de ekstrem bir aktivite olduğu için aquaparkı çok seviyorum. Bunun dışında oteldeki tüm restoranları denedik.
Anadolu restoran 7/24 açık. Hayat restoranında birden fazla seçenek var. Dünya mutfağından farklı lezzetler sunuyorlar ve biz çok beğendik. İçki seçenekleri sayısız, hepsini denedik ve çok sevdik.
Her şey için çok teşekkür ederiz, bizim için unutulmaz bir deneyimdi. Kesinlikle tekrar bu oteli tercih edeceğiz.

Her şey için çok teşekkür ederiz.

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Ekaterina Garabaji
Why did you choose Ela Excellence Resort Belek?

The main reason we chose Ela Excellence hotel is that it prioritizes hygiene and offers a wide range of options. It provides ideal accommodation for families with children, they can stay comfortably without extra restrictions. The hotel has many pool options, is close to the sea and has a private beach. We were particularly attracted by the structure of the hotel and the amenities. We also did a lot of research about the restaurants. When we put all these factors together, we decided to stay here.

What are your favorite hotel amenities during your stay?

One of the hotel facilities we used the most during our stay was definitely the aquapark. I don't know why, but maybe I like the aquapark very much because it is an extreme activity. Apart from that, we tried all the restaurants in the hotel.
Anadolu restaurant is open 24/7. Hayat restaurant has more than one option. They offer different flavors from world cuisine and we liked it very much. The drink options are countless, we tried them all and loved them.
Thank you very much for everything, it was an unforgettable experience for us. We will definitely choose this hotel again.

Thank you very much for everything.

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Güner-Eray Savaş
Why did you choose Ela Excellence Resort Belek?

The main reason we chose Ela Excellence hotel is that it prioritizes hygiene and offers a wide range of options. It provides ideal accommodation for families with children, they can stay comfortably without extra restrictions. The hotel has many pool options, is close to the sea and has a private beach. We were particularly attracted by the structure of the hotel and the amenities. We also did a lot of research about the restaurants. When we put all these factors together, we decided to stay here.

What are your favorite hotel amenities during your stay?

One of the hotel facilities we used the most during our stay was definitely the aquapark. I don't know why, but maybe I like the aquapark very much because it is an extreme activity. Apart from that, we tried all the restaurants in the hotel.
Anadolu restaurant is open 24/7. Hayat restaurant has more than one option. They offer different flavors from world cuisine and we liked it very much. The drink options are countless, we tried them all and loved them.
Thank you very much for everything, it was an unforgettable experience for us. We will definitely choose this hotel again.

Thank you very much for everything.

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